Are You Getting the Customer Service You Deserve?
The last year was hard on families. We’ve seen people struggle like never before when entire industries shut down overnight. Suddenly, parents were left without avenues to put food in front of their children. On top of that, with schools closed, they lost childcare, only compounding their difficulties.
At Strategic Capital, our team has always worked hard to help people weather the unexpected. So this year, while many companies have scaled back their service, we’ve worked hard to expand ours. We know that an ally and good service matters now more than ever.
That’s why we encourage anyone who considers selling their structured settlement, annuity, or casino winnings to look carefully at their options. When you’re making a big financial decision like this, customer service can make all the difference.
Why customer service matters now more than ever
In a year where so many have felt a financial pinch, many people have sought new avenues to support their household’s cash flow. With our services, we allow people to sell all or a portion of their structured settlement, lottery/casino winnings, or annuity. This allows them access to the capital they need now.
At the same time, though, we don’t want you to lose the security your structured payments provide for your financial future. Over the last year, that’s the primary problem we’ve seen with companies that offer services like ours.
All too many people have approached us in a near-panicked state about their financial situation. An uncaring company could capitalize on that, encouraging you to sell more of your payments than you need. But that could leave you facing monetary difficulties down the road.
We don’t think that’s how your situation should be handled. Good, caring, and understanding customer service can make a tremendous difference for you.
How we can help in these uncertain times
Our team at Strategic Capital sees our customers as partners, not as a potential source of revenue. We know that our business succeeds when we treat people with respect and honesty because those customers may refer others to us.
That’s why we often tell people who approach us not to sell their structured payments. While you might be feeling desperate for money right now, we know that parting with your payments might not be the best solution for you.
Instead of automatically recommending that you sell, we explore all of your options with you. We also help you determine if selling only a portion of your payments can help free up the capital you need while keeping financial protections in place for your future.
Ultimately, each case is different. Your family deserves a high level of customer service from professionals who will take the time to understand your specific situation. Beyond that, you deserve to work with a team who holds your best outcome, not their profit, as their highest priority.
Don’t settle for less than you deserve. To talk with a team that strives to deliver the best customer service possible, contact our professionals at Strategic Capital today.